Parts & Service

24 / 7 / 365 proof of our commitment to you.

CALL 800-258-2956 or 205-956-6035 anytime.

What I like most about TSSI is, they’re a family-owned company. It’s never mattered what day or time it is, when I’ve needed help, they’ve been there.

I once needed pins replaced in my Combi oven ASAP. They took the pins out of the one they had in stock, and were there within an hour. You don’t see that kind of relationship much in business any more, but with TSSI, I’m more than a customer — I’m family.

Chef Sean Butler — Revolve Kitchen, Brew

We understand: When your equipment is down, you need service right now. Not at our convenience. And you need the kind of expert who can provide a real solution. Not a band-aid.

THE TSSI ADVANTAGE

BETTER TECHS

  • Our 10 Service Technicians are factory-trained and refrigeration certified. With on-the-job experience averaging more than 15 years per tech.

THE PARTS YOU NEED. NOW.

  • Our service trucks are all equipped with inventories of enough factory-authorized parts to ensure a First Time / On The Spot fix rate of 96%.
  • An unmatched parts warehouse to keep the trucks supplied — and to ensure Next Day Delivery on virtually any OEM part you order before 3 pm.

WE’RE THERE WHEN YOU NEED US.

  • 24/7/365 means just that. And yes, that includes weekends!

We service and repair the following brands:

Taylor, Flavorburst, Kold Draft, Smokarama, Follet, Isa, Zummo, Rancilio and Egro

We also offer a complete Preventive Maintenance Program. Click Here to learn more!