Testimonials

Meet Some of Our Customers!

Taylor has the highest quality equipment in Frozen Yogurt. In my opinion, there is no better-frozen yogurt machine – I would only use Taylor in my restaurant. I call on them often. They are always a pleasure to do business with.

– James Robinson, Owner
Tasty Dip
Heflin, Alabama

We have different Taylor equipment necessitating frequent calls. Antonio, their parts manager, is an angel and will bend over backwards to get any materials, equipment or marinades that we need. We are very pleased with their customer service and have nothing but praises for the parts department!

– Connie Kenman, Manager
Yellow Hammer Truck Stop
Brewton, Alabama

Dean’s Grill has been in operation since 1964, we acquired it 10 years ago and rely on Taylor Sales and Service to support our Soft Serve and Flavorburst machines. When we call, they are always polite, helpful and professional. They’ll gladly problem solve over the phone and send us whatever we need, in most instances, by the next day. Customer service is AWESOME!

– Carolyn Dean, Owner
Dean’s Grill
Atmore, Alabama

    

If anything happened to our BBQ smoker, we would have to replace it—immediately! We can smoke any meats –pork chops, chicken, ribs. Not only is it versatile, it’s efficient, 2 whole turkeys can be cooked in 1 hour and 20 minutes. Our family – owned restaurant is open 7 days a week, 24 hours a day, the only day that we’re closed is Christmas.

We rely on it and Taylor to keep up with our volume!

– Nancy Boles
Steak & Biscuit Restaurant
Moulton, Alabama

Our company owns 43 McDonald’s with sales in the millions. With the volume that we do I’m often in urgent need of a repair or a part. I need immediate attention and when I call I’m never put on hold or have to wait. They treat me like I’m their only client; the parts department has my order ready upon my arrival (even though I’m only ten minutes away from their location).

When the franchise is introduced to new machines or accessories Allen, the national account manager, will hold my hand through the training. He’s very knowledgeable and gives me all the information that I need to train my team. I trust his expertise.

– Monica Love, Supervisor
McDonald’s
Irondale, Alabama

  

The people at Taylor Sales and Service help my business cut costs. For the past 10 terrific years I’ve enjoyed a fantastic working relationship with them. I call Allen with any technical problems. He’ll troubleshoot over the phone, and help me fix it myself so that I can save a service call. In instances that I require a service call, Junel, the service coordinator will dispatch a technician as soon as possible.

– Jim Brown, Owner
Sonic
Birmingham, Alabama

My convenient store has two fryers and three soft serve machines. They are the most durable equipment. I rarely have any issues, on a couple of occasions a year that I do, they remember who I am and helps me to resolve it quickly. Antonio is fantastic and overnight parts or dispatches a technician out immediately.

– Larry De Lorenzo, Owner
Bent Creek QV
Auburn, Alabama

   

Taylor Sales and Service has become a valuable partner to many in the restaurant industry.  Their support and knowledge in menu development and diversification, along with their unparalleled equipment knowledge and factory trained support, helps Taylor Sales and Service reach their goal of satisfying each customer in every interaction shared.  Whether you are looking to add a new menu item, expand current offerings, cut cost in operations, or searching for the best service support for specialty restaurant equipment, Taylor Sales and Service has everything you need!  Call today and speak with one of our trained professionals to learn how partnering with Taylor Sales and Service can help build, grow, and maintain your business!  Proud to be your partner since 1983!