Alabama Restaurant Equipment Repair Services
Nobody Knows Your Equipment Like Taylor Sales and Service
Your foodservice equipment is critical to your operation, so taking a chance on unqualified or under-qualified repair or servicing is risky. At Taylor Sales and Service, all our service technicians are factory trained and certified so you can rest assured that your equipment will be fixed right the first time.
Why use Taylor Sales and Service for your commercial kitchen and restaurant equipment repair services?
- We are the ONLY factory-authorized company for warranty repair of your restaurant equipment.
- Our service vehicles are stocked only with genuine Original Equipment Manufacturer (OEM) parts. With parts inventory on each service vehicle, we have the parts on board to fix your repair.
- We have after hours on-call technicians available 7 days a week for emergency calls.
- 100% of all equipment installations are completed by one of our factory-trained employee technicians who are fully dedicated to the brands we sell.
- We provide complete operational training on your foodservice equipment. You’ll know how to operate and clean your machine from day one.
- Historically, our first-time fix percentage (which is the percentage of times that we fix the problem completely the first visit) exceeds 90%.
- We offer all customers free telephone troubleshooting and technical assistance free of charge. This routinely saves Taylor Sales and Service customers thousands of dollars per year in avoided service calls.
- Warranty redemption is immediate. You don’t have to pay and wait for a refund.
Total Customer Satisfaction Is Our Focus
In addition to equipment repair services, we also offer:
- Equipment refurbishing programs
- Preventative maintenance programs
- Comprehensive business reviews so you can understand your service history and spending
Contact us to request your account statement, schedule a business review, or sign-up for a preventative maintenance program.
We’re There For You When You Need Us
Any company can sell foodservice & kitchen equipment, but it’s the post-sale service that distinguishes us from the rest. With a team of experienced factory trained technicians blanketing our territory with their fully stocked vehicles, Taylor Sales and Service’s service technicians are available where and when you need them.
Need Service?
For service requests after hours or on the weekend please call 205-965-1411
Service and repair FAQs
Are your technicians factory-trained?
Yes. Our technicians are Taylor-certified and carry genuine OEM parts on every truck.
How quickly can I get a technician?
Our goal is to respond within 24 hours and repair your equipment on the first visit. If the part isn’t on the van, we have it shipped to the technician, often Next Day Air, and route them back to finish the repair as fast as possible.
Can I reach you after hours or on weekends?
Yes. We’re available by phone 24/7 at 205-965-1411. After hours, our answering service sends your message to the on-call technician, who can help diagnose over the phone, come to your location, or work with dispatch to reach you as soon as possible.
Do you handle warranty repairs?
Yes. As Taylor’s authorized service agent in Alabama, we perform warranty service on Taylor equipment.
How do I request service?
Call or text 205-965-1411 or submit a service request online.
More answers on our FAQ page, or call 205-965-1411.